Contact Us
We're a small team and we read every message. Whether you have a question about an order, a product recommendation request, or just want to say hello — we're here.
Get in Touch
- Email: support@packlight.com
- Response time: within 24 hours on business days
- Hours: Monday–Friday, 9am–5pm EST
Before You Email
You might find your answer faster here:
- Order status — check your shipping confirmation email for a tracking link
- Returns — see our Return Policy page for instructions
- Delivery times — see our Shipping Policy page for estimates by region
Have a question or need help with your order? Fill out the form below and we'll get back to you within one business day.